Quality Management (3144IBA)

Quality Management has emerged as one of the main management philosophies in the developed world and forms the basis of Business Excellence Models World-wide. This approach to management has been engaged in both the public and private sector. This course is aimed at providing an introduction to the concepts and practice of Quality Management, and an integration of the ideas of Quality Management within broader management concerns. This course directly addresses the major philosophies behind the design and development of a Quality Improvement Program. It guides the student through the concept of quality, and the establishment of quality improvement mechanisms. In addition, various analytical tools used by Quality Improvement professionals for the collection and analysis of data are taught. These approaches are addressed within a team context which is pivotal to many quality programs. This provides the student with the analytical skills to design, evaluate and implement a Quality Improvement Program. This course is offered: Gold Coast: Trimester 1 Day (odd years) Night (even years) Logan: Trimester 1 Day Online: Trimester 1 Nathan: Trimester 1 Night (odd years) Day (even years) and Trimester 3 Note: This course has a Prerequisite: 1101IBA/1181IBA OR 1001MGT/1081MGT (Management Concepts) OR 2005IBA (Comparative Management) Incompatible: 3044MGT (Quality Management)

Course study information

Credit points (awarded)

10 (10)

Study level

Undergraduate

Student contribution band

Band 3

Usually available

Gold Coast Trimester 1Logan Trimester 1Nathan Trimester 1Nathan Trimester 3Online Trimester 1

Course offerings and timetables

Convenor

Key dates

Course start date
25 February 2019
Last day to add a course
10 March 2019
Last day to drop a course without financial penalty (Census date)
24 March 2019
Last day to drop a course without academic penalty
28 April 2019

Please view the full class and additional timetable information for Department of Business Strategy and Innovation

Class Availability When Where Notes
You must enrol in this Class
Class (12964) Open Weeks 1 - 7, Mid-Trimester Break, 8 - Exam week This is a non-timetabled class. Please refer to the course profile for further information.

Convenor

Key dates

Course start date
25 February 2019
Last day to add a course
10 March 2019
Last day to drop a course without financial penalty (Census date)
24 March 2019
Last day to drop a course without academic penalty
28 April 2019

Please view the full class and additional timetable information for Department of Business Strategy and Innovation

Class Availability When Where Notes
You must attend one Workshop
Workshop (13996) Monday 13:00 - 14:50
Weeks 1 - 7, 8 - 9, 11 - 12
G30 2.11
Arts & Education
Gold Coast Campus
Monday 13:00 - 14:50
Week 10
G23 1.14
Multimedia Building
Gold Coast Campus
Workshop (10524) Monday 11:00 - 12:50
Weeks 1 - 7, 8 - 12
G39 1.21
Science and Engineering
Gold Coast Campus

Convenor

Key dates

Course start date
25 February 2019
Last day to add a course
10 March 2019
Last day to drop a course without financial penalty (Census date)
24 March 2019
Last day to drop a course without academic penalty
28 April 2019

Please view the full class and additional timetable information for Department of Business Strategy and Innovation

Class Availability When Where Notes
You must attend one Workshop
Workshop (13998) Thursday 16:00 - 17:50
Weeks 1 - 7, 8 - 12
N76 1.04
Campus Heart Building
Nathan Campus
Workshop (10526) Thursday 18:00 - 19:50
Weeks 1 - 7, 8 - 12
N76 1.04
Campus Heart Building
Nathan Campus

Convenor

Key dates

Course start date
29 October 2018
Last day to add a course
11 November 2018
Last day to drop a course without financial penalty (Census date)
25 November 2018
Last day to drop a course without academic penalty
23 December 2018

Please view the full class and additional timetable information for Department of Business Strategy and Innovation

Class Availability When Where Notes
You must attend one Workshop
Workshop (70794) Open Tuesday 11:00 - 12:50
Weeks 1 - 8, 9 - 12
N76 1.05
Campus Heart Building
Nathan Campus
Workshop (70177) Open Tuesday 13:00 - 14:50
Weeks 1 - 8, 9 - 12
N76 1.05
Campus Heart Building
Nathan Campus

Convenor

Key dates

Course start date
26 February 2018
Last day to add a course
11 March 2018
Last day to drop a course without financial penalty (Census date)
25 March 2018
Last day to drop a course without academic penalty
6 May 2018

Please view the full class and additional timetable information for Department of Business Strategy and Innovation

Class Availability When Where Notes
You must attend one Workshop
Workshop (14279) Open Thursday 16:00 - 17:50
Weeks 1 - 5, 6 - 12
N76 1.04
Campus Heart Building
Nathan Campus
Workshop (10471) Thursday 14:00 - 15:50
Weeks 1 - 5, 6 - 12
N76 1.05
Campus Heart Building
Nathan Campus

Convenor

Key dates

Course start date
26 February 2018
Last day to add a course
11 March 2018
Last day to drop a course without financial penalty (Census date)
25 March 2018
Last day to drop a course without academic penalty
6 May 2018

Please view the full class and additional timetable information for Department of Business Strategy and Innovation

Class Availability When Where Notes
You must enrol in this Class
Class (12099) Open Weeks 1 - 5, Mid-Trimester Break, 6 - Exam week This is a non-timetabled class. Please refer to the course profile for further information.

Convenor

Key dates

Course start date
26 February 2018
Last day to add a course
11 March 2018
Last day to drop a course without financial penalty (Census date)
25 March 2018
Last day to drop a course without academic penalty
6 May 2018

Please view the full class and additional timetable information for Department of Business Strategy and Innovation

Class Availability When Where Notes
You must attend one Workshop
Workshop (14277) Open Tuesday 20:00 - 21:50
Weeks 1 - 5, 6 - 12
G23 1.14
Multimedia Building
Gold Coast Campus
Workshop (10469) Tuesday 18:00 - 19:50
Weeks 1 - 5, 6 - 12
G23 1.14
Multimedia Building
Gold Coast Campus

Convenor

Key dates

Course start date
26 February 2018
Last day to add a course
11 March 2018
Last day to drop a course without financial penalty (Census date)
25 March 2018
Last day to drop a course without academic penalty
6 May 2018

Please view the full class and additional timetable information for Department of Business Strategy and Innovation

Class Availability When Where Notes
You must attend this Lecture
Lecture (10470) Open Monday 13:00 - 14:50
Weeks 1 - 5, 6 - 12
L05 2.12
Academic 1 Building
Logan Campus
Class Availability When Where Notes
You must attend this Seminar
Seminar (14278) Open Monday 15:00 - 16:50
Weeks 1 - 5, 6 - 12
L05 2.12
Academic 1 Building
Logan Campus