Business Processes (2198IBA)

The unit serves as an introductory platform to business processes. It offers both conceptual and practical guidance for achieving competitive advantage by managing business processes. Business process management involves the deliberate and collaborative design, management and goal definition of end-to-end sets of activities that create value for customers. Extensive use of supplementary material from Management, Marketing, Logistics and Human Resources literature is made. Key aspects of business processes at the management, operational and support level are investigated and supporting theories explored looking at the work of Taylor, Harmon, Davenport, Hammer and Porter to name some. By taking a holistic view of the organization, that transcends vertical, horizontal, external and geographical boundaries, this unit provides a road map for guiding organizations to analyse, re-design and improve business processes. Finally, the effects of the application of Information Systems on business processes are investigated in terms of how the processes themselves are captured and become an integral part of the technology. This course is offered Off Shore in Hong Kong only.

Course study information

Credit points (awarded)

10 (10)

Study level

Undergraduate

Student contribution band

Band 3

Usually available

Offshore Semester 2Offshore Trimester 1Offshore Trimester 2Offshore Trimester 3

Course offerings and timetables

Convenor

Course profile is currently unavailable

Key dates

Course start date
8 July 2019
Last day to add a course
21 July 2019
Last day to drop a course without financial penalty (Census date)
4 August 2019
Last day to drop a course without academic penalty
8 September 2019

Please view the full class and additional timetable information for Department of Business Strategy and Innovation

Class Availability When Where Notes
You must enrol in this Class
Class (41667) Open Weeks 1 - 5, Mid-Trimester Break, 6 - Exam week This is a non-timetabled class. Please refer to the course profile for further information.

Convenor

Key dates

Course start date
10 September 2018
Last day to add a course
9 September 2018
Last day to drop a course without financial penalty (Census date)
16 September 2018
Last day to drop a course without academic penalty
23 September 2018

Please view the full class and additional timetable information for Department of Business Strategy and Innovation

Class Availability When Where Notes
You must enrol in this Class
Class (40237) Open 10 September 2018 - 5 October 2018 This is a non-timetabled class. Please refer to the course profile for further information.